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ANNUAL REPORT 2018

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2018 in numbers

CHAIRMAN’S STATEMENT

Bankia has completed the first year of its 2018-2020 Strategic Plan with the customer at the  centre and the firm commitment of the whole team.


JOSÉ IGNACIO GOIRIGOLZARRI

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Social footprint

Bankia is committed to improving society and attenuating the impact of its business activity on the environment. The involvement of its professionals is key to this task.

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Responsible management

COMMITMENT with innovation

Innovation permeates all Bankia´s activities, from talent management through customer relations to corporate governance.

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Multi-channel

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