Jump Main Menu. Go directly to the main content

Menu Download annual report
Close

Sección de idiomas

Fin de la sección de idiomas

Report BFA - Bankia 2015 / Business model

"In order to successfully attract customers, a multi-channel strategy is crucial, offering our customers a consistent experience through both physical and digital channels”

JOSÉ IGNACIO GOIRIGOLZARRI

  • 82.4%Customer satisfaction index
  • 1,943Personal account managers
  • 492SMEs and businesses managers
  • 135Agile branches
  • 52"Plus+" branches
  • 63Business Centres

Top